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Prior to the Windows problem the printer has been operating fine on Windows This does not get me to any clear answer. It is no longer connected to the Laptop.
I am guessing, when it worked the drivers were moved or copied over to it and some setting is telling the laptop to look for it. So, is this a registry problem? I can download the drivers to a HP Mini and operate the All in One, but it is very slow so need to get it operational on my laptop again. Go to Solution. JoeSoapUK ,. Welcome to the HP Forums! Thank you for posting your query on this forum, it's a great place to find answers. I reviewed your post and I understand that you are facing issues installing the printer on your computer.
In order that I may provide you with an accurate solution, I will need a few more details. While you respond to that, I recommend you follow the below steps and check if it resolves the issue.
In Windows, search for and open Programs and features. Select your HP Printer. Select Uninstall. In Windows, search for and open Devices and printers. In the Devices and Printers windows look for your HP printer. Type printui. Look for HP Printer driver. If you see it Click on it and click Remove at the bottom. Select Ok. Close Devices and Printers. Restart the PC. Download and install the printer software from the below link.
Let me know how it goes and you have a great day! If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts! Sadly, I had a good day, it looked better on seeing your reply, but the route did not get a solution. Dealing with some clarification, the printer All in One works fine. Only, I mainly need to use it connected to the laptop. The problem is around re-installing the software and drivers to my HP Pavilion dv6 laptop which is running the latest reinstalled Windows In your proposal, steps 1 - 3 I have done several times.
In addition, when I get the error, the software is removed and system cleanup takes place. At 14, this failed: Namecheap. Which was once attached to the laptop and to which I previously sent scanned photos and documents. I have been through the Support pages and cannot find an exact reference to MSI. Going back to my original question, I took a look at regedit and found three references to HP Printer F As the device is now uninstalled, I took the plunge and deleted those references.
I have restarted the laptop, run through the re-install process again and reached exactly the same point again with MSI. Let's try to check if the Windows is up to date, If you have problems installing the Windows updates, go to the Microsoft website and use the Windows Update troubleshooter. Then, restart the computer and run Windows Update again. Windows 10 update troubleshooter in English. Once the computer is up to date, let's do a root level uninstall and reinstall of the printer software.
If for some reason, you get an error that it's already in use, close all the programs and restart the computer and then follow these steps again. You can try using automated applications like some cleaner software's that you can download from the internet. If you are still facing the issues to remove the driver, then try using a 3rd party software removal applications like "Revo uninstaller" or "Wise" to completely remove the programs.
Please let me know if this resolves the issue, or if you require further assistance! Eagerly waiting for your response! I hope you have a good day ahead,. And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. As I see you have exhausted all possible troubleshooting steps and unfortunately nothing has helped to resolve this issue.
In this scenario, I would personally suggest you contact our HP phone support so that they can remotely take control of your PC and help you check the settings. HP Support can be reached by clicking on the following link:. Fill the web-form. A case number and phone number will now populate for you. Hope this helps, for any further queries reply to the post and feel free to join us again. Feel free to post your query for any other assistance as well,. It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution. And click on the Purple Thumbs up icon at the bottom of my comment. I'm glad to hear you found the solution you were looking for. Thanks for taking the time to let the community know about the solution. You've been great to work with and it has been a genuine pleasure interacting with you.
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos. And mark my post as Accepted Solution to help others find a similar solution as you have. Take care now and do have a fabulous week ahead.
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Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied.
Simply ask a new question if you would like to start the discussion again. We would like to share some of the most frequently asked questions about Instant Ink. All forum topics Previous Topic Next Topic. Level 1. Message 1 of 8. HP Recommended. Product: HP Deskjet F Operating System: Microsoft Windows 10 bit. Can anyone advise me on how to correct this. I have never edited registry before. Thanks in anticipation. I have the same question. Tags 2. Tags: HP Deskjet F HP Support Agent.
Message 2 of 8. When was the last time the printer was working fine? Have you performed any troubleshooting steps before posting? In Windows, search for and open Programs and features 2. Select your HP Printer 3. Select Uninstall 4. In Windows, search for and open Devices and printers 5.
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